Is the combination of the internet, smart-phones, and social media really bringing us together or giving us another avenue to barricade ourselves apart from one another?

Here's the scene; I was in a train riding between Yokosuka and Tokyo, Japan--about a 45 minute ride give or take. Japan is still very new to me so I am taking everything in as much as possible. This was back during the end of winter (it was still so very cold) in early 2010. I noticed that just about every Japanese person on the train had very similar phones. Most of them were either this Pepto Bismal shade of pink or a just as hideous butterscotch beige. I watched them do more than talk on these phones. Not only did they surf the internet and watch TV on them, they also swiped them across sensors at various stores and restaurants and paid for different products and services. These particular phones seemed to be a major part of many peoples' lives in Japan. They provided them a means of communication, entertainment, money transfer, and even a momentary escape. Escape? Yes.
You see, I took a long look around the train and most of these people were seriously immersed into their phones. Some were talking, some were watching TV, others were surfing the internet--but most were texting. It was simply amazing. This jam-packed train was filled with these people who had isolated and insulated themselves from the outside world. Each seemed to be within some sort of invisible force field and did not want to be disturbed and awaken from their momentary journey into cyber-cell-phone land. In a way I was on an almost silent train full of mobile-zombies.
Well, this was my second trip to Asia. The first time I was a young college student in my early 20's studying Modern Chinese History and Comparative Criminal Justice (the US and China) at Capital Normal University in Beijing, China during the summer semester of 2000. Mobile phones hadn't engulfed the world at that time so people were forced to deal with one another on the trains. I remember the trains well in Beijing that hot, blistery, humid summer. The constant hum of a thousand conversations filled the dank air of the subway. As a foreigner of my particular outward appearance, I, of course, attracted a normal number of stares and inquiries. Fortunately, many of the Chinese were extremely friendly and bold enough to come and introduce themselves with a warm smile and hearty handshake. I even got lots of offers to take photos with some of the locals. However, in Japan, the people were genuinely polite--but just about as cold as the outside weather that their sweaters, scares, and leather boots were intended to shield them from. There was such a difference. And no, before you think it, I did not expect the Chinese and Japanese to share culturally much in common (other than the writing system that Japan "borrowed" from China) like some ignorant Westerners normally do. I knew that there would be a number of sharp distinctions, but as far as genuine outgoing friendliness went, you could not have chosen two more polar opposites. Maybe the difference of a decade between me landing in Beijing and traveling to Japan explained it. Maybe it really was a difference in culture. Maybe people are more friendly during the summer than in the winter. I don't know for sure.
However, as I ponder this scene in my mind, I think it had much to do with the mix of smartphones, the ease of accessing the internet virtually anywhere, and the enormous growth and development of social media. When you mix all of these ingredients together, you have a phenomenon unlike anything the world has witnessed thus far. Think about it, you can reach out and communicate and exchange different forms of media literally at your finger tips (with touchscreens we no longer use the "touch of a button" version of this phrase). I can now do stuff with my smart phone that I only saw done on an episode of The Jetsons (for all you young heads, this is an old school cartoon about the future filled with flying cars and robot maids). I can talk to someone using video on the other side of the world. I can do the same thing with text messages and emails. I can go on youtube and watch episodes of my favorite childhood TV show--then share it on Facebook. Speaking of Facebook, I can chat with, email, and otherwise keep tabs on literally hundreds of friends around the world--or annoy them with my highly opinionated stats updates. I remember I was once stuck in Addis Ababa, Ethiopia. As usual Ethiopian Airlines had us a few hours late waiting for an incoming flight. Well, I am in East Africa and I had no sim-card to call the US. Plus, even if I did, it would cost a fortune to do so in credits (in this part of the world, pretty much everything telecommunications wise is on a prepaid basis). OK, what to do? The only internet cafe was closed and even of there was a way to send an email, there was no guarantee the person I need to get it to would be online. Thank God there was wi-fi, I simply turned on my Samsung Galaxy S (yes, that dinosaur of a phone is still kicking), connected to the wi-fi signal, signed onto Skype and called the US for one penny a minute. I was also able to assist others in doing so. If Skype did not work, I also had the option of using OOVOO, or Google Talk. See, the integration of the internet and smartphones to the rescue.
In the eyes of many, such wealth of cheap and easily accessible technology is a godsend. One would think that this type of innovation brings the world closer. In many ways it does. It enables the whole world to connect and exchange ideas and information. However, has it brought us closer to those closest to us or given us a way to build electronic cyber fortresses, thus pushing us apart from these people? Have you seen the modern day families at the airport? Let's look at a family of four; a father, a mother, and a son and daughter. The mother is on her mobile phone talking to relatives where they are headed. She is planning shopping trips and trying to figure out who to dump the kids onto when they arrive. The father is busy doing work from his laptop. He is remotely logged into his computer at work and is busy sending and receiving job related emails. The daughter is busy sending text and photo messages back and forth to her friends. Meanwhile, the son, using a tablet, is busy on Facebook checking out a youtube video that his friend posted about sports. When it's finished they will debate over the contents using the comments section. This family is on vacation, yet each is electronically engaged with someone else. So, when they board the plane, will this cease? No, they will either have to use the wi-fi provided on the airplane or simply turn off the internet portion of their various devices, pull out a set of headphones and zone-out by either watching a movie, reading a book, playing a video game, or listening to music. Well, maybe the father will work offline looking at some reports. Can you get the picture now? This same scenario plays itself out when the family drives together and and even when they are in the house. With smartphones and tablets, a person is no longer tethered to a PC or laptop. They can tune out by tuning in virtually anywhere. Now, take this family and multiply it by millions and then spread it around the globe. At this point, you must ask yourself, "Where is our society headed?" It gives new and broader meaning to the old school Zapp and Roger song, Computer Love. A portion of a verse from the song goes like this, "... need a special girl, to share in my computer world, I no longer need a strategy, thanks to modern technology..." It's amazing how prophetic and thus, ahead of its time this song actually was. Then it goes on to state that computer love is digital love, and being so, is "beautiful love." To think, this song was released almost three decades ago in 1985. I doubt Roger (RIP Roger Troutman) envisioned Facebook and Skype.
But, it's not about what Mr. Troutman envisioned, but about what we envision. As technology continues to evolve, its evolution does not guarantee that we (as humanity) will continue to do so (in a more positive sense that is). Will this hybrid of social networks, fast developing technology, and mobile devices that perform more and more functions, continue to lengthen our reach to the ends of the Earth at the expense severing our ties to those next us? Or will we somehow wake up from this cyber-coma and learn to touch one another again? It's so funny how in many ways we as people undertake these journeys that promise to unify and civilize us but they usually turn into the very catalysts of division and strife. Think about how nuclear technology, genetic science, and global commerce have all done as much (and maybe even more) damage as they have done good. Is this just another example?
I can't help but think of some of the themes in George Lucas's classic 1970's film, THX 1138. In this film, society was totally mechanized and controlled by the state. Religion, work, and even sexual gratification was all mechanized and mass produced. Humans were not allowed to touch and were daily medicated. Children were created in labs and everyone was under constant surveillance. This seems so crazy and far-fetched right? How can we have such a disconnected society you may ask? Well, I felt the same way when I would watch stuff on The Jetsons that is now so commonplace. I leave you with a piece I wrote a while ago (yes, for those of you that don't know, I dabble in poetry) about this same subject.
Oh what a tangled world wide web it be,
When the internet is our soul source of company,
“S-O-U-L” not “S-O-L-E,” because that’s what you sold,
A human life is more precious than gold,
See, the situation became much more critical,
As soon as we moved from analogue to digital,
They tout the strength of the network,
All I see is that this “big net” works,
Don’t be fooled—you need to watch your back,
The main purpose for a net is to trap,
Where’s the location of your favorite website?
Webs and nets perform the same functions—right?
The network connects us? No, it divides us,
Handles & screen-names really just hide us,
Twitter murdered my voice, Facebook hid my eyes,
Email killed the pen, Photoshop provided disguise,
I can now work from home—no coworker distraction,
I can now learn online—no classroom interaction,
My phone is a GPS, camera, and TV,
Put these glasses on and see everything in 3D,
Seeing someone in person—don’t believe the hype,
I don’t have to come over—let’s just Skype,
I can be who I want within the web’s domain,
Any photo, any lie--just need a username,
Who needs the real world? It’s much too complex,
We all know there’s none safer than cyber-sex,
Which side have you chosen in the battle?
Do you use Android—or are you down with Apple?
Can’t leave the home without my i-phone,
Without it—I’m naked and truly alone,
The newest i-pad—you know I gotta have it,
Either that or the newest, smallest, fastest, tablet,
I know how to escape this world without a doubt,
I pull out my device and i-tune society out,
After I push pause on my i-pod,
I then bow down and pray to my i-god.